Longhorn Collision Center, serving Austin since 1992, is a locally owned and operated collision repair facility. By concentrating on customer service and quality repairs performed in a timely manner, we have become the Austin paint & body shop our customers depend on when they need collision repairs.
Service proffessionals can be rated using the star system, from 5 stars (best) to 1 star (worst). Public reviews can be given by anyone. Mineeds feedback can only be given by customers who awarded a business which submitted a proposal and got service from them.
Feedback percentage is calculated as the following: Positive Feedback: 4 or 5 stars Neutral Feedback: 3 stars Negative Feedback: 2 or 1 stars
MiNeeds customers can leave feedback by locating the previous needs which are closed to proposals and the provider is awarded.
Terrible place. Supposed to be a State Farm preferred vendor. Completely ripped me and State Farm off using damaged parts and not even completing the repairs. Drove away from the shop with terrible vibration, another shop then verified that repairs had not even been done. After bringing the car back to Larry, the owner, on State Farms request, he kept the car for a day and did nothing, verified by a picture of the before and after. Had to get the repairs done under a new claim with ANOTHER deductible payment because Larry surely wouldn’t have used a cracked part or not done the repairs, despite the pictures. This is a complete insurance fraud racket, no one should use this place or trust State Farm adjusters for that matter, they are idiots.
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